ISO Quality Assurance – What are the Objectives and How to Implement it?

04/08/2022by admin0Read: 3 minutes

ISO Quality Assurance

ISO Quality Assurance ensures that your company understands what your customers want and strives to fulfil them efficiently.

Need for Quality Assurance Standards

Quality Assurance Standards, such as ISO 9001, are described as frameworks that give organisations guidelines in place to ensure that their procedures, materials, goods, and services can suffice every demand from a customer.

Companies primarily actively sought regulatory frameworks and standards in place that clearly state particular practices since they facilitate enterprises in achieving a set of goals.

Objectives of Quality Assurance

Below given are the key objectives of Quality Assurance:

  1. Maximising customer satisfaction by accomplishing their quality expectations.
  2. To ensure the security of goods and services during usage.
  3. Adhering to the national and international laws and regulations.
  4. To win government tenders and contracts.
  5. Ensuring that all employees have a safer workplace.
  6. Optimal resource allocation and waste reduction.
  7. Being eco-friendly.

Quality Assurance Plan

A quality assurance plan is an outcome of specific legal requirements, strategic organisational principles, and market norms. They are designed to satisfy customer demands for goods and services.

The most recent version of ISO 9001 introduces a new method for managing the quality of records and documents.

A quality assurance plan’s primary goal is to illustrate how the Quality Management System (QMS) functions in a particular situation. It describes the order of tasks involved in a particular service, good, deal, or project.

Australian businesses can use this document to make the most of their resources while meeting regulatory and customer requirements, achieving quality goals and reducing the risk of nonconformity. The improvement in products and services will lead to customer satisfaction and increase confidence in an enterprise.

A Quality Assurance Plan includes the following:

1) Objectives:

Defining the strategic purpose and goals of the QMS within an organisation requires the development of quality objectives.

These goals could relate to efficiency, requirements, resource use, cost, yield, cycle time, and more.

Written objectives correctly convey the goal of quality systems and foster a customer-focused culture within a company.

Additionally, quality objectives must help team members comprehend the value and purpose of the organisation and offer a clear metric for measuring progress.

2) Procedure Manual

The functions and operational procedures of a company are described in this high-quality manual.

These steps should outline the requirements of the QMS framework, define the scope of a QMS, and identify any exclusions.

Additionally, it should also highlight the organisation’s policies and offer visual documentation of crucial procedures.

3) Responsibility Distribution

Each employee within a company should have a clear understanding of their responsibilities under a quality management system. A business should consider its personnel, resources, tools, information systems, and other organisational elements to fulfil this goal. They should offer their staff the necessary training to help them understand a quality management system and their contribution to enhancing it.

4) Documented Standards

These are selective standards that cover the methodologies, procedures, and guidelines that must be adhered to in any quality management system for companies to be eligible for ISO 9001 Certification.

5) Testing

Testing involves the verification and validation of the efficiency or characteristics of an audit procedure at particular stages.

6) Documented Procedure

A documented procedure specifies the modifications and alterations made to a quality plan to enhance the procedure.

7) Assessment

This offers a way to assess the performance of quality objectives and goals.

Quality Assurance Plan Implementation

Plans for quality assurance are created in response to particular legal requirements, corporate strategy policies, and industry standards and are focused on satisfying the customers’ need for goods and services.

Operating quality plans are a document from a production process that includes a customer order, blueprints, procedures, standards references, and work instructions for producing the specific item.

A company’s planning process results in creating and implementing strategic quality plans, and they become the main principles for the quality plans of each department. Each division or function may occasionally create and carry out its operating quality plans.

Who shall benefit from a Quality Assurance Plan?

The implementation of quality assurance standards is beneficial to businesses, customers, and the economy.

1) Businesses

Successful businesses consider Quality Assurance an important element of their business plan as it helps manage quality, information security, environmental compliance, construction and manufacturing industry workers’ safety, and other areas.

A Quality assurance standard aids in implementing effective management systems, minimising errors and reducing redundancies.

2) Customers

Customers trust businesses implementing a quality assurance standard to offer goods or services.

3) Economy

Businesses that adhere to QA standards will be able to show that their goods, services, and operations are suitable for international trade.

As a result, these certifications can give businesses access to international markets and draw partnerships and investments from other economies worldwide.

An ISO 9001 certification is offered by recognised accreditation bodies in Australia.

For more updates on Quality Assurance, stay tuned to Anitech.

You can reach out to us for expert guidance on QMS, call us on 1300 802 163. You can email us at – info@anitechgroup.com or enquire here.


Leave a Reply

Your email address will not be published. Required fields are marked *

Get the latest news, product updates and Event updates.

Copyright @ 2023. All Rights reserved.