What is a Management Review Procedure?
Under the AS/NZS ISO standards, there is a crucial requirement for top management to perform a comprehensive review of their management system(s). This review is essential to ensure the ongoing suitability, sufficiency, and efficiency of their AS/NZS ISO management system.
A management review is a systematic process that aids an organization in appraising its overall business performance and team productivity. The primary goal of this review is to pinpoint areas requiring enhancements or modifications. It can encompass the evaluation of products, services, employees, departments, or even the entire organization.
To foster continual improvement in systems, processes, and overall performance, it’s imperative to conduct regular management reviews and initiate the necessary actions, including the allocation of additional resources as needed.
Key Elements of ISO 45001 Management Review
Considerations for management reviews encompass several crucial aspects:
1) Management Responsibilities:
Evaluation of management responsibilities at different levels within the organization.
2) Review Schedules:
Determining the appropriate frequency and timing of management reviews.
3) Management Review Inputs:
Factors and data to be included in the review process.
4) Management Review Outputs:
The anticipated results and decisions emerging from the review.
5) Customer Feedback:
Insights and feedback received from customers.
6) Risks and Improvement Opportunities:
Identifying both risks and opportunities for enhancement.
7) Audit Results:
Findings and results derived from past audits, both internal and external.
8) Internal and External Issues:
Assessment of internal and external factors that influence the organization.
9) Objectives, Targets, and Preventative Actions:
A review of objectives, targets, and actions taken to prevent incidents.
10) Strategic Direction:
Aligning with the organisation’s strategic direction.
11) Overall Management Team Performance:
An evaluation of the performance of the entire management team.
ISO 45001 Management Review Requirements and Inputs
The primary requirement of the ISO 45001 standard is for top management to evaluate potential improvement opportunities and the influence of external and internal factors on the OH&S management system. This encompasses an assessment of how well the OH&S policy and objectives have been met. Additionally, the standard prescribes that top management reviews certain inputs from the OH&S management system:
1) Internal Audit Findings:
What were the findings from internal audits? Were there any opportunities for improvement identified, corrective actions, or best practices to share throughout the organization?
2) Monitoring and Measurement Results:
Key indicators reflecting the performance of your OH&S management system should be reviewed and comprehended by management.
3) Compliance Evaluations:
When assessing compliance with legal requirements, did you uncover opportunities for improvement, near-misses, or areas where some parts of the company excelled that others could learn from?
4) Participation and Consultation Results:
Did interactions with employees and other stakeholders reveal areas for potential enhancement in your OH&S system?
5) Communication from Interested Parties:
This encompasses more than just complaints. It also includes any safety-related observations or potential hazards noticed by external parties. Addressing these concerns proactively can prevent incidents.
6) Resource Adequacy for OH&S Performance:
Assess your incident and near-miss data. Are there patterns or trends indicating the need for additional resources to prevent accidents among employees and contractors?
7) Risk and Opportunity Trends:
Monitor the changing patterns in your risk profile over time. Identifying trends can provide insights into the evolving nature of your risks.
8) Alignment with Policy and Objectives:
Tracking your progress toward meeting the objectives set for your OH&S management system is essential. It allows you to determine if you’re on track to achieve your goals or if adjustments in approach or resource allocation are needed.
9) Trends in Incident Investigations, Nonconformities, Corrective Actions, and Continual Improvement:
Observe trends in your corrective actions and ISO 45001 incident investigation to glean insights that can inform improvement efforts. Timely action is crucial for maximum benefit.
10) Follow-up on Previous Management Review Actions:
Ensuring the effective and timely completion of actions resulting from previous management reviews is imperative.
11) Changing Circumstances Impacting OH&S:
Stay abreast of developments in legal requirements, as well as changes in interested parties, risks, and opportunities. This will enable you to implement necessary updates advantageously.
12) Recommendations for Improvement:
Give due consideration to suggestions for enhancing your OH&S performance. Exploring these opportunities for continual improvement can yield time and cost savings.
What are Management Review Inputs?
Management review inputs can be described as resources such as people, materials, energy, information and finance that are put into a system to seek the desired output.
Management Review Outputs
Management review outputs encompass actions aimed at instigating positive changes and enhancements in an organization’s business processes. These outputs are primarily directed at:
1) Evaluating and refining strategic planning.
2) Identifying opportunities to enhance the effectiveness of management systems and associated processes.
3) Improving products and services to meet customer requirements.
4) Reviewing and updating external and internal concerns, as well as addressing needs and expectations.
5) Revising process objectives, metrics, and key performance indicators.
6) Assessing customer feedback.
7) Appraising the effectiveness of corrective measures taken to address risks and opportunities.
8) Following up on activities resulting from previous management review meetings.
9) Identifying any additional resource requirements.
Recorded information stemming from management reviews must be systematically retained, encompassing records, outcomes, determinations, and fulfilled tasks.
Objectives and Targets Should be Periodically Reviewed
In accordance with the stipulated criteria for management review outputs, it is essential to subject all objectives and targets set during a management review to a thorough evaluation of their advancement.
When objectives are successfully met, there are two potential courses of action: they can be elevated to attain even higher performance levels, or they can be closed to reallocate resources for improvement in other strategic areas. In cases where objectives and targets are not met, the review process should delve into the reasons behind the non-achievement and identify the underlying causes.
If it becomes evident that enhanced performance is required to align with organizational policies or other strategic objectives, the establishment of new objectives becomes imperative. Additionally, company policies should be updated when changes within or outside the business environment render a policy obsolete or unsuitable.
Contents of ISO 45001 Management Review Procedure
The contents of the ISO 45001 Management Review Procedure include the following:
- Terms and Definitions.
- Roles and Responsibilities.
- Management Review Process Overview.
- Management Review Inputs.
- Management Review Outputs.
- Policies, Objectives and Targets.
- Management Review Process Activity Flowchart.
- Related Procedures, Forms and Documents.
- Review Criteria.
- Record Management.
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