When you think of some of the most successful, leading, competitive companies in your industry, what do many of them have in common? Many successful businesses are linked by a commitment to quality, in producing a second-to-none service experience, and in meeting customer expectations. This means both identifying the concerns consumers have, and taking active steps to address them, providing a reassurance to customers in the process. The ongoing pandemic has highlighted just how crucial socially sustainable, effective business practices are. Not only do they eliminate inefficient processes, reduce costs, and produce a stronger service experience, they also work at showing that a business is mindful of environmentally friendly concerns, and developing processes to ensure their operations practices them. By implementing an environmental management system, business’ can work at both clearly achieving these goals, and remaining a competitive industry player.
An environmental management system keeps costs down, and quality high
Business’ looking to achieve the above goals should consider implementing the ISO 14001 Environmental Management System Standards, a globally recognised Business Management System which helps companies develop efficient, straight-forward environmentally friendly business practices for managing environmental risks. It specifically helps organisations achieve these goals by identifying inefficient, unwieldy processes, and works at substituting them with more streamlines processes. This means that business’ will be able to continue meet customer demands, and deliver a high-quality service to their clients. Through ISO 14001 certification, companies can develop environmentally friendly practices, that help them meet their corporate responsibilities by eliminating inefficient processes, and meeting and maintaining their compliance obligations.
It specifically helps business to make the most of their resources, through the elimination of convoluted processes. This means that organisations will have their existing processes audited to determine their efficiency, and whether they are operating in a socially responsible manner. This is achieved through identifying the environmental risks and opportunities existing within an organisation, and working to successfully manage the risks, ensuring the business is adhering to socially sustainable practices, meeting their compliance obligations, and taking advantage of opportunities, as they arise, to constantly improve the organisation’s processes.
By certifying to ISO 14001 businesses are managing risks and meeting customer demands
One of the central benefits of ISO 14001 certification is that it helps make business processes easier and more accessible. For example, the business might practice convoluted, complicated processes involving dealing with several middlemen, filling out various hard-copy forms, having to meet in-person for consultations, and so on. ISO 14001 works at simplifying processes to ensure that they are not only more environmentally friendly, but that they are more customer friendly. Could customers complete forms online rather than on paper? Could consultations be conducted by phone, rather than in-person? Could the number of touch points be reduced to simplify and speed up processes? These are just some of the issues that an environmental management system helps companies address, and through its implementation it clearly helps business’ deliver an improved service experience.
Plan-Do-Check-Act with ISO 14001
To help business’ easily achieve the goals they are working towards, the ISO 14001 Standards adhere to a straight-forward, effective system known as the P-D-C-A Cycle. This stands for Plan Do Check Act, and it is a systematic, step-by-step procedure which helps business’ clearly achieve the socially sustainable goals they are working towards, by clearly outlining the incremental procedures they must work through to achieve their larger socially sustainable goals.
Through clear planning of their goals, business’ are able to do action to work towards achieving them, with the checking phase being a form of quality control, ensuring everything is operating according to plan, with the final stage of the cycle ensuring everything is implemented according to plan.
Our specialist consultants can answer any questions you may have
This article has aimed to provide an introduction into what the ISO 14001 Environmental Management System Standards are, how they can help business’ achieve numerous goals, and remain a competitive industry player. However, reading this article may have left you with some questions about the specifics of the implementation process, how it be applied to your particular operations, how long it usually takes, and so on.
To find out more, please contact our specialist consultants today by email at sales@anitechgroup.com or by phone on 1300 802 163, for a short, no obligation consultation about the process. By telling them about your business, including its industry, size, some of the operational challenges it is facing, and so on, they will be able to clearly explain how IS0 14001 certification could be implemented across your operations, in a manner least disruptive to daily operations. They can then arrange for an environmental consultant to work through this process with you, thus ensuring your business gets a head start towards becoming a competitive, socially responsible, industry player. Wouldn’t you like to know more about that?
