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Why Investing In A Quality Management System Makes Great Business Sense

Implementing a Quality Management System across your operations makes great business sense.

One of the most significant challenges that business’ have faced over the past year is dealing with constant uncertainty, and the resulting operational challenges it brings. Companies have been in and out of lockdown, operated in heavily modified conditions, and been required to develop new strategies of serving their customers, all the while not knowing whether any new rules or restrictions will further impact their ability to operate. To help get a sense of stability, business’ would benefit from implementing a Quality Management System (QMS) across their operations, as it can help them develop proven successful operational strategies, standardise their work practices, and provide a more customer focused experience. Through certifying to a QMS, organisations are proving that they are working hard to ensure their customer needs are met, and that all work issues are handled in a straight-forward, compliant manner.

Specifically, the International Organization for Standardization’s ISO 9001 Standards is an internationally recognised Quality Management System designed to help companies of all shapes and sizes achieve their operational objectives in a straight-forward, compliant manner. Through ISO 9001 certification, organisations will be able to enhance their service delivery, quantifiably measure the success of their business strategies, eliminate ineffective processes, and maximise profits.

The cost for ISO 9001 certification is good value

While the ISO 9001 Standards clearly bring a myriad of benefits to companies, as many business’ are still dealing with significant operational challenges brought on by the pandemic, some organisations may view ISO 9001 certification from a more monetary perspective, as in is the cost for ISO 9001 certification worth it for my business? The short answer is yes. The longer answer is also yes, because through implementing these Standards across your company, your business can gain a host of benefits, including:

  • Increased staff confidence. Through ISO 9001 certification, business’ can standardise their operational practices across the board, and ensure that all staff are clearly working towards the same goal. This can make employees feel in the loop, and goes a long way towards developing a more supportive, productive work culture.
  • Improved documentation processes. These Standards require business’ to catalogue their work procedures as they conduct their duties. This means that there is a clear record of business activities that can be referred to for clarification, and to alleviate any confusion. Overall, this helps the operations perform in a smoother, more efficient manner.
  • Working towards continual improvement of processes. These Standards help business’ to continually refine their procedures, ensuring that ineffective processes are quickly identified and rectified. This means that certified companies will always be operating in an efficient, focused manner.

So, for companies looking into the cost for ISO 9001 certification, it is important to remember that it is an investment in quality, and that over time, the certification costs will be offset by the savings it brings to the organisation, through the development of more efficient work practices, clearer goal setting, the discarding of unproductive procedures, and so on.

Further, it can be difficult to provide a short answer about what the cost for ISO 9001 certification is as it will be dependant upon several factors, including the industry the business operates in, the size of the operations, how many staff it has, how many worksites it operates in, the complexity of work needed to be done, and so on.

Therefore, it is recommended that companies book a short obligation-free consultation session with a management systems consultant to go over your business goals and requirements, and the specifics of your operations with them. Once you have clearly explained to them the specifics of your operations, they will be able to work with you to help your business find a payment plan that suits your company.

Contact our QMS specialists for more information

If reading this article has helped you make the decision about investing in effective Quality Management for your business and you would like to know more about the next steps, then please contact Anitech’s specialist consultants today by filling out this simple contact us form, or call them on 1300 802 163, for an obligation-free short consultation.

Give them an overview of your business, including its industry, size, scope, and some of the operational challenges it is facing, and they will be able to explain to you how a QMS could be implemented across your operations to help your company easily achieve its goals. Further, they will be able to explain to you what your business gets for the cost for ISO 9001 certification, clearly outlining the value and benefits the ISO 9001 Standards will bring to your operations. What could be a better quality idea than that?

Please click here to learn more about what makes ISO 9001 certification a great investment for organisations.

James Briggs

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